Approving Reimbursement Premiums and Forms

When caregivers add premiums through the AlayaCare mobile application, you will see it under
the visit they have completed within the Premiums section. You can edit, add, or delete what
your caregiver has provided through the mobile app.

For Billing and Payroll, you would go through the normal process of approving visits. Below is an example of a Payroll where you would see the mileage premium added under ‘Visit Premiums’

For Billing, Visit Premiums will appear on the invoices as seen below.

When Caregivers add their premium to the visit (i.e. groceries) they will also fill out a form in the same visit where they can upload the receipt for the groceries. This form and process is mentioned in the Caregiver’s Guidelines to ‘AlayaCare Mobile Application: Adding Premiums and Uploading Receipts’.

This form will need to be approved. Therefore, it will show up on your dashboard under Forms to Approve KPI.

When you select Forms to Approve, you can filter to view only Unapproved Forms. Click “View” next to the form you want to review.

The form is titled, ‘Receipts for Reimbursement’.

Once you click “View” for the Form, you will be able to change its status by clicking the pencil icon next to the status

Change the Status to one of the options available (i.e. Approved, Rejected) and click the blue checkmark to change the status.

You can also either click the “Approve All” button or Approve each form individually by clicking the down arrow next to the “View” button and selecting Approve